Privacy Policy
Last Updated: 19.08.2026
1. Introduction
Welcome to Millennium Falck Enterprise Oy. We are committed to protecting your personal data and respecting your privacy rights. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website (the “Website”), read our stories, listen to our music, or purchase products from our online store.
Our Contact Information:
- Business Name: Millennium Falck Enterprise Oy.
- Business Address: Ristiretkeläistenkatu 14 D 22, Helsinki Finland
- Email: millenniumfalck@millenniumfalck.com
- Website: fott.millenniumfalck.com
This Privacy Policy complies with the EU General Data Protection Regulation (GDPR) and Finnish data protection laws.
2. Who We Are and What We Do
We are a Finnish-based creative business that:
- Publishes serialized science fiction stories available for reading and listening on our website
- Creates and distributes music (original concept albums and soundtracks)
- Operates an online store selling physical merchandise
- Shares updates, world-building, and behind-the-scenes insights openly via our dev blog
3. Information We Collect
3.1 Information You Provide Directly
When you make a purchase in our shop:
- Name and billing address
- Shipping address
- Email address for order confirmations and tracking
- Payment information (processed securely by Stripe / Paytrail / PayPal)
When you contact us:
- Name
- Email address
- Message content
- Any other information you choose to provide
3.2 Information Collected Automatically
When you visit our website:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on pages
- Referral source
- General geographic location (country/city level)
Cookies and similar technologies: We use essential functional cookies and lightweight analytics. See Section 9 for detailed cookie information.
4. How We Use Your Information
We use your personal data for the following purposes:
4.1 To Fulfill Orders
- Process and deliver your merchandise orders
- Communicate with you regarding order fulfillment and tracking
- Handle customer inquiries, returns, and support
Legal basis: Performance of contract
4.2 To Improve Our Website and Story Experience
- Analyze how visitors interact with our content and story reader
- Identify and resolve technical glitches
- Enhance responsive performance across mobile and desktop devices
Legal basis: Legitimate interests
4.3 To Comply with Legal Obligations
- Maintain transaction records for Finnish and EU tax/accounting compliance
- Protect against fraudulent transactions and abuse
Legal basis: Legal obligation and legitimate interests
5. Third-Party Services and Data Sharing
We collaborate with trusted third-party service providers to power our store and infrastructure:
5.1 WooCommerce
- Purpose: E-commerce store system
- Data shared: Order details and customer fulfillment information
- Privacy Policy: WooCommerce Privacy Policy
5.2 Payment Processors (Stripe, Paytrail, PayPal)
- Purpose: Secure payment transactions
- Data shared: Transaction values, encrypted payment tokens, billing details
- Note: We do NOT store your credit card information on our servers. All transactions are handled securely by certified PCI-DSS compliant gateways.
5.3 Spreadconnect / Spreadshirt
- Purpose: On-demand merchandise printing, packing, and global shipping
- Data shared: Order shipping address and selected products
- Privacy Policy: Spreadshirt Privacy Policy
5.4 Jetpack Analytics
- Purpose: Aggregated anonymous website traffic statistics
- Data shared: Anonymized site usage statistics, browser type, country level location
- Privacy Policy: Jetpack Privacy Policy
5.5 Bandcamp / Third-Party Media Embeds
- Purpose: Audio playback widgets embedded within story chapters
- Data shared: Standard HTTP request headers when streaming audio
- Privacy Policy: Bandcamp Privacy Policy
We do NOT sell or rent your personal data to third parties.
6. International Data Transfers
Where service providers process data outside the EEA (such as Stripe or Bandcamp), transfers are governed by standard contractual clauses approved by the European Commission or equivalent adequacy frameworks.
7. Data Retention
- Order and financial records: Retained for statutory periods required under Finnish accounting laws (typically 6-10 years).
- Customer support messages: Up to 2 years after inquiry resolution.
- Aggregated analytics: Retained in anonymized format.
8. Your Rights Under GDPR
You have rights to access, correct, delete (“right to be forgotten”), restrict, or receive a portable copy of your personal data held by us.
To make a privacy inquiry, contact:
Email: millenniumfalck@millenniumfalck.com
Subject: GDPR Data Request
9. Cookies
We only utilize:
- Strictly Necessary Cookies: Essential for WooCommerce cart sessions and secure checkout.
- Functional & Analytics Cookies: For anonymous usage statistics and UI preferences.
10. Contact Us
Data Controller: Millennium Falck Enterprise Oy (Business ID: 3483898-7)
Address: Ristiretkeläistenkatu 14, 00710 Helsinki, Finland
Email: millenniumfalck@millenniumfalck.com
Website: fott.millenniumfalck.com
By using this website or placing an order in our shop, you acknowledge and agree to this Privacy Policy.