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Privacy Policy

Last Updated: 22.10.2025

1. Introduction

Welcome to Millennium Falck Enterprise Oy. We are committed to protecting your personal data and respecting your privacy rights. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website [YOUR-WEBSITE.com] (the “Website”), read our stories, listen to our music, subscribe to our newsletter, or purchase products from our online store.

Our Contact Information:

  • Business Name: Millennium Falck Enterprise Oy.
  • Business Address: Ristiretkeläistenkatu 14 D 22, Helsinki Finland
  • Email: millenniumfalck@millenniumfalck.com
  • Website: millenniumfalck.com

This Privacy Policy complies with the EU General Data Protection Regulation (GDPR) and Finnish data protection laws.

2. Who We Are and What We Do

We are a Finnish-based creative business that:

  • Publishes science fiction stories available for reading and listening on our website
  • Creates and distributes music (album content)
  • Operates an online store selling physical merchandise
  • Sends newsletters about our creative projects

3. Information We Collect

3.1 Information You Provide Directly

When you make a purchase:

  • Name and billing address
  • Shipping address
  • Email address
  • Payment information (processed securely by Stripe)

When you subscribe to our newsletter:

  • Email address
  • Name (optional)
  • Subscription preferences

When you contact us:

  • Name
  • Email address
  • Message content
  • Any other information you choose to provide

3.2 Information Collected Automatically

When you visit our website:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent on pages
  • Referral source
  • General geographic location (country/city level)

Cookies and similar technologies: We use cookies and similar tracking technologies to enhance your experience. See Section 9 for detailed cookie information.

4. How We Use Your Information

We use your personal data for the following purposes:

4.1 To Fulfill Orders

  • Process and deliver your merchandise orders
  • Communicate with you about your order status
  • Handle returns and exchanges
  • Provide customer support

Legal basis: Performance of contract

4.2 To Send Marketing Communications

  • Send you our newsletter about new stories, music releases, and products
  • Notify you about special offers and promotions
  • Share updates about our creative projects

Legal basis: Your consent (which you can withdraw at any time)

4.3 To Improve Our Website and Services

  • Analyze how visitors use our website
  • Understand which content is most engaging
  • Identify technical issues
  • Improve user experience

Legal basis: Our legitimate interests in improving our services

4.4 To Comply with Legal Obligations

  • Maintain records for tax and accounting purposes
  • Respond to legal requests
  • Protect against fraud and abuse

Legal basis: Legal obligation and legitimate interests

5. Third-Party Services and Data Sharing

We work with trusted third-party service providers to operate our website and business. Your data may be shared with:

5.1 WooCommerce

  • Purpose: E-commerce platform powering our online store
  • Data shared: Order information, customer details
  • Privacy Policy: WooCommerce Privacy Policy

5.2 Stripe

  • Purpose: Payment processing
  • Data shared: Payment information, billing address, transaction details
  • Location: Stripe may process data in the EU and USA
  • Privacy Policy: Stripe Privacy Policy
  • Note: We do NOT store your complete credit card information. Stripe handles all payment data securely.

5.3 Spreadshirt / SpreadConnect

  • Purpose: Merchandise fulfillment, printing, and shipping
  • Data shared: Order details, shipping address, product selections
  • Privacy Policy: Spreadshirt Privacy Policy
  • Note: Spreadshirt acts as a data processor and handles the physical production and delivery of merchandise.

5.4 Beehive

  • Purpose: Newsletter and email marketing platform
  • Data shared: Email address, name, subscription preferences, email engagement data
  • Privacy Policy: Beehive Privacy Policy

5.5 Jetpack Analytics

  • Purpose: Website analytics and performance monitoring
  • Data shared: Website usage data, IP address, device information
  • Privacy Policy: Jetpack Privacy Policy
  • Note: We use Jetpack analytics to understand how visitors interact with our content and improve the user experience.

5.6 Other Circumstances Where We May Share Data

We may share your personal data:

  • If required by law or in response to legal processes
  • To protect our rights, property, or safety, or that of others
  • In connection with a business transfer, merger, or acquisition (you would be notified of any such change)
  • With your explicit consent

We do NOT sell your personal data to third parties.

6. International Data Transfers

Some of our service providers (particularly Stripe and Beehive) may process data outside the European Economic Area (EEA), including in the United States. When we transfer your data internationally, we ensure appropriate safeguards are in place, such as:

  • Standard Contractual Clauses approved by the European Commission
  • Adequacy decisions by the European Commission
  • Service providers’ participation in recognized privacy frameworks

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy:

  • Order and transaction data: 10 years (for tax and accounting purposes under Finnish law)
  • Newsletter subscriber data: Until you unsubscribe or request deletion
  • Analytics data: Typically aggregated and anonymized; raw data retained for up to 26 months
  • Customer support communications: Up to 3 years after the last interaction

After these periods, we will securely delete or anonymize your data unless we are legally required to retain it longer.

8. Your Rights Under GDPR

As an individual in the EU, you have the following rights regarding your personal data:

8.1 Right to Access

You can request a copy of the personal data we hold about you.

8.2 Right to Rectification

You can request that we correct inaccurate or incomplete personal data.

8.3 Right to Erasure (“Right to be Forgotten”)

You can request deletion of your personal data in certain circumstances.

8.4 Right to Restriction of Processing

You can request that we limit how we use your personal data.

8.5 Right to Data Portability

You can request a copy of your data in a structured, commonly used format.

8.6 Right to Object

You can object to certain types of processing, including direct marketing.

8.7 Right to Withdraw Consent

Where processing is based on consent, you can withdraw it at any time.

8.8 Right to Lodge a Complaint

You can lodge a complaint with the Finnish Data Protection Ombudsman:

How to Exercise Your Rights

To exercise any of these rights, please contact us at:

  • Email: millenniumfalck@millenniumfalck.com
  • Subject line: “Data Protection Request”

We will respond to your request within one month, though complex requests may take up to three months. We may need to verify your identity before processing your request.

9. Cookies and Tracking Technologies

9.1 What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They help us remember your preferences and understand how you use our site.

9.2 Types of Cookies We Use

Strictly Necessary Cookies

  • Required for the website to function properly
  • Enable shopping cart functionality and secure checkout
  • Cannot be disabled without affecting website functionality

Analytics Cookies (Jetpack)

  • Help us understand how visitors use our website
  • Provide aggregate statistics about page views, visitor behavior, and traffic sources
  • Do not personally identify you

Marketing Cookies (Beehive, if applicable)

  • Track whether you’ve subscribed to our newsletter
  • May track engagement with our marketing content

Functional Cookies (WooCommerce, WordPress)

  • Remember your preferences and settings
  • Enhance your user experience

9.3 Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to:

  • View and delete cookies
  • Block cookies from specific websites
  • Block all cookies
  • Delete all cookies when you close your browser

Note: Disabling cookies may affect website functionality, particularly the shopping cart and checkout process.

Browser-specific cookie management guides:

10. Data Security

We take the security of your personal data seriously and implement appropriate technical and organizational measures to protect it, including:

  • Encryption: All payment data is encrypted using SSL/TLS technology
  • Secure payment processing: Stripe handles all credit card information using PCI-DSS compliant systems
  • Access controls: Limited access to personal data on a need-to-know basis
  • Regular security updates: We keep our systems updated with the latest security patches
  • Secure hosting: Our website is hosted on secure servers

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

11. Children’s Privacy

Our website and services are not directed to children under the age of 16. We do not knowingly collect personal data from children under 16. If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately at [YOUR CONTACT EMAIL], and we will delete such information.

12. Links to Other Websites

Our website may contain links to external websites not operated by us (e.g., social media platforms, music streaming services). We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies before providing any personal data.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. We will post any changes on this page and update the “Last Updated” date at the top.

If we make significant changes that affect how we use your personal data, we will notify you by:

  • Posting a prominent notice on our website
  • Sending an email to newsletter subscribers (if applicable)

We encourage you to review this Privacy Policy periodically.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us:

Email: millenniumfalck@millenniumfalck.com
Business Address: Ristiretkeläistenkatu 14, 00710 Helsinki
Website: millenniumfalck.com

We aim to respond to all inquiries within 7 business days.

15. Legal Framework

This Privacy Policy is governed by:

  • EU General Data Protection Regulation (GDPR) – Regulation (EU) 2016/679
  • Finnish Data Protection Act (1050/2018)
  • Finnish Consumer Protection Act

Data Controller: Millennium Falck Enterprise Oy 3483898-7 , Ristiretkeläistenkatu 14, 00710 Helsinki

By using our website, reading our content, or making a purchase, you acknowledge that you have read, understood, and agree to this Privacy Policy.